Privacy Policy
This Privacy Policy (“Policy”) describes how Mask TV (“Company”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects your information when you use the Mask TV mobile application, website, and related services (collectively, the “Service”).
- The Information Technology Act, 2000
- The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023 (India)
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Information
Mask TV
Registered Office: Mumbai, India
Email: support@masktvott.com
2. Consent
By downloading, accessing, or using the Service, you consent to the collection and processing of your information as described in this Policy.
3. Information We Collect
Personal Information:
- Name
- Email address
- Mobile number
- Date of birth
- Profile photo
- Login credentials
- Payment-related information (via third-party gateways)
Non-Personal Information:
- Device information (device ID, OS, app version)
- IP address
- Browser type
- App usage data
- Aggregated analytics data
Telemetry & Technical Data:
- Log files
- Network data
- Performance diagnostics
- Cookies and tracking technologies
4. Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve the Service. Disabling cookies may affect functionality.
5. Purpose of Data Collection
- Manage user accounts
- Provide content access
- Process subscriptions and payments
- Improve platform performance
- Provide support
- Prevent fraud and comply with law
6. Disclosure of Information
Information may be shared with service providers, authorities if legally required, affiliates, or with your consent. We do not sell personal data.
7. Data Retention
Data is retained only as necessary. Deleted accounts result in permanent removal unless legally required otherwise.
8. Data Security
We use encryption, secure servers, and restricted access. However, no system guarantees absolute security.
9. User Rights
You may access, correct, withdraw consent, or delete your data by contacting:
10. Third-Party Links
We are not responsible for privacy practices of third-party websites.
11. Children’s Privacy
The Service is not intended for users under 18 years.
12. International Data Transfer
Your data may be processed outside India with adequate safeguards.
13. Changes to This Policy
We may update this Policy from time to time. Continued use constitutes acceptance.